Management

JB : Learning to Defuse and Resolve Workplace Emotion

Scheme: HRDCorp Claimable Courses

Programme Details

In this workshop, there is a section focusing on themain negative emotions at the workplace - anger, frustration, stress and worry.Theseare common emotions we feel from time to time. If uncontrolled, they canquickly escalate into guilt, verbal abuse and even physical violence. Yetinterestingly, uncontrolled anger and frustration are almost taboo subjects. Mostof us get very little advice or guidance in our society on how to handle ormanage them. Is anger or frustration a terrible thing? Not if youunderstand that negative emotions are actually signals or messages that indicateto us that something is not right in our lives and we need to change or to takeaction, otherwise the pain remains.