Personal Development

Emotional Intelligence & Crucial Conversations

Scheme: HRDCorp Claimable Courses

Programme Details

Effective communication and emotional management are critical for building strong workplace relationships and resolving conflicts. This programme helps participants develop Emotional Intelligence (EQ) skills to better manage emotions, communicate clearly, and handle difficult or crucial conversations with confidence. By applying Emotional Intelligence concepts and Transactional Analysis, participants will learn practical techniques to navigate sensitive discussions, strengthen relationships, and create a healthier and more productive work environment.

Who Should Attend

Executives, Heads of Department / Business, Managers, Supervisors, Team Leaders, and Business Owners.

FMM Sabah Office: 088-447580

Email: fmmsabah@fmm.org.my