Communication: [FMMI EASTERN BRANCH] Effective Negotiation Skills

Negotiation is a skill that we use almost every day. However, if we are not careful we might damage the relationships during the negotiation process. Good negotiators will negotiate to achieve their set objectives without jeopardizing the long term relationships with their opponent. This course covers a wide range of topics such as negotiation strategy, game theory, psychological tactics, human emotional states, bargaining and so on which prepares delegates for a variety of situations that require negotiation.